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Terms & Conditions

MD ONBOARD Learning Platform – Terms Policy


Welcome to MD ONBOARD Learning Platform (“we,” “our,” “us”). By accessing or using our learning platform (the “Platform”), you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read them carefully. If you do not agree to these Terms, please do not use the Platform.

Acceptance of Terms

By using the Platform, you agree to these Terms, as well as our Privacy Policy, which is incorporated by reference. We may update these Terms from time to time without notice. Your continued use of the Platform constitutes acceptance of any changes. It is your responsibility to review these Terms periodically for any updates or changes.

Use of the Platform

You agree to use the Platform only for lawful purposes and in a manner that does not infringe upon the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of interaction within the Platform. You also agree not to:

  • Use the Platform in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party’s use of the Platform.
  • Attempt to gain unauthorized access to the Platform, other accounts, computer systems, or networks connected to the Platform through hacking, password mining, or any other means.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through the Platform.
Intellectual Property

All content on the Platform, including text, graphics, logos, images, and software, is the property of MD ONBOARD or its content suppliers and is protected by international copyright and trademark laws. Unauthorized use of any content may violate copyright, trademark, and other laws. You may not:

  • Modify, copy, reproduce, republish, upload, post, transmit, or distribute any material from the Platform in any form or by any means without prior written permission from MD ONBOARD.
  • Use any meta tags or any other “hidden text” utilizing MD ONBOARD’s name or trademarks without the express written consent of MD ONBOARD.
Privacy

Our collection and use of your personal information are governed by our Privacy Policy. By using the Platform, you consent to the collection and use of this information as described in the Privacy Policy.

Disclaimers

The Platform is provided on an “as is” and “as available” basis. We do not warrant that the Platform will be uninterrupted or error-free, and we do not make any warranties as to the accuracy, reliability, or completeness of any content provided through the Platform. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Platform, its servers, or any email sent from us are free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, MD ONBOARD will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your use or inability to use the Platform; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Platform; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Platform by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Platform; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

Authorized Use

You agree to use the Platform solely for lawful purposes related to education, training, and professional development. Any unauthorized use of the Platform—including the reproduction, distribution, or modification of content without prior written permission from MD ONBOARD—is strictly prohibited.

User Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. MD ONBOARD is not liable for any loss or damage resulting from your failure to protect your login information or from any unauthorized use of your account.

Platform Availability and Modifications

We reserve the right to modify, suspend, or discontinue access to any part of the Platform at any time, with or without notice. We make no guarantees regarding uninterrupted or error-free access, and we are not liable for any downtime, data loss, or delays caused by service interruptions.

Indemnification

You agree to indemnify, defend, and hold harmless MD ONBOARD, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Platform or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the courts located within the United States of America to resolve any dispute or claim arising from these Terms.

Termination

We reserve the right, in our sole discretion, to terminate your access to all or part of the Platform, with or without notice, for any reason, including, without limitation, your violation of these Terms. Upon termination, your right to use the Platform will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. These Terms, together with our Privacy Policy, constitute the entire agreement between you and MD ONBOARD regarding your use of the Platform, and supersede and replace any prior agreements we might have had between us regarding the Platform.

Contact Us

If you have any questions about these Terms, please contact us at: support@mdonboard.com

Privacy Policy

MD ONBOARD Learning Platform – Privacy Policy


Privacy Policy

This Privacy Policy explains how MD ONBOARD collects, uses, and protects the personal data you provide when accessing and using the MDOB Learning Platform (“the Platform”).

This Policy complements our main website privacy policy (available at ) and complies with applicable data protection laws.

Personal Information You Choose to Submit

Submitting personal information is required to access and use the Platform. This information may be provided by you directly or by a training administrator, course coordinator, or employer representative. The types of information we may collect include:

  • Personal details (e.g., name, email address)
  • Login credentials and account activity
  • Learning progress, course interactions, and assessment results
  • Technical data (e.g., browser type, IP address)

This information is used to provide access to training content, track participation and completion, issue certifications, and meet regulatory or contractual obligations.

How We Use Your Information

We use the information collected through the Platform to:

  • Deliver and manage access to assigned training content
  • Track user engagement, progress, and certification status
  • Enhance the functionality and performance of the Platform
  • Communicate service-related updates and support notifications
Data Sharing and Disclosure

We do not sell or rent your personal information. Data may be shared with:

  • Your employer, training provider, or coordinator, strictly for educational oversight and compliance
  • Authorized partners or service providers supporting the Platform’s technical operation (under confidentiality agreements)
  • Regulatory authorities or legal entities, if required by law
Website Security

We employ commercially reasonable measures to safeguard the collection, transmission, and storage of your information. These measures vary based on the sensitivity of the data and the current state of technology. We use software tools to monitor traffic and detect unauthorized attempts to upload or alter content or perform malicious actions. Information from such monitoring may be used to support investigations or legal compliance if necessary.

Data Retention

We retain your personal information only for as long as necessary to deliver training services, maintain certification records, and comply with regulatory or contractual obligations. Once this period has expired, your data is securely deleted or anonymized in accordance with applicable data protection laws and our internal retention policies.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include the right to:

  • Access and review your data
  • Request correction, deletion, or restriction
  • Object to specific processing or request data portability

To exercise any of these rights, please submit a request via the Platform’s Support Ticketing System or contact us at: support@mdonboard.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any material updates will be communicated through the Platform interface.

Contacting Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Protection Officer at: support@mdonboard.com. We will make every effort to respond and resolve any concerns regarding the use of your personal data.

FAQ's

How do I open an account with you? How long will it take?

Select the module you want to complete on the 'Dashboard' site. There are instructions throughout the module on how to proceed and interact with the content. All candidates are required to pass a quiz at the end of each of the modules to be awarded with a 'Completed' mark. Once you have passed the quiz, you will receive a certificate.

Please log a new ticket if you still have a question.

Frequently Asked Questions

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Most Asked Question: The Slider exercise in Module 1

*** We have had a couple of queries about how the slider exercise works on screen 14 of Module 1. For a quick explanation see here.